Adventures with Arturia (Part 3)

So after much back and forth with Arturia’s support desk we (I and Arturia) have come to the conclusion that the controller has some form of hardware malfunction. This would normally we covered by the warranty so I’m currently in the process of doing an exchange via the reseller. I wouldn’t hold this against Arturia though. Their support have been very very helpful and a malfunctioning controller could make it through the QC of any brand/maker. Should you find yourself in a similar situation don’t hesitate to contact Arturia. I’m sure they will do what they can to support you.

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